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Terms of service

Terms and conditions 

By using this website you signify your consent to this Privacy statement: Do not use this website if you do not agree with all the terms and conditions set out below.

The contents of these pages is owned in full by FOUNTAIN PEN NIBS, S.L. with NIF B-93569069, who takes responsibility of offering you all the services that here lend and to take care for all your rights as buyer according to the Law LSSI and LOPD.

The process of purchase is easy to use. Go to the website, select the products you wish to purchase and add them to your shipping cart. The shipping price will be approximate until you add the delivery address, then it will be calculated accurately.

The information that are asked you in the process of purchase is protected by law and it will not be used for any other end.

Prices shown VAT added or not depending on your IP address: if you are from an EU country the software will determine by your IP where are you connected from, so will show you the prices VAT included.

VAT for EU countries depends on each country policies.

If you do not receive your order, you must notify before 15 days from shipmement.

In case of lost or damage, we have 90 days for the Courier investigation for the parcel. After 90 days we will refund your money back if the shipping is declared lost.

It will be able to return your order in 15 days after receiving it. We will return your money once we have received the articles in perfect conditions, we do not take responsibility for the sending of return.

FPnibs.com will not be responsible of any customs issue with your country.